Delete Your Account

Option 1: Delete Account from the App

The fastest way to delete your account is directly within the ShiftEarn app:

1. Open the ShiftEarn app on your device
2. Go to the Settings tab (gear icon)
3. Scroll down to the Data section
4. Tap "Clear All Data" to delete all local data (shifts, jobs, goals, expenses)
5. If you have cloud backup enabled, also tap "Delete Cloud Data" to remove all cloud-stored data
6. Finally, tap "Sign Out" to sign out of your account

Option 2: Request Deletion via Email

If you are unable to access the app, you can request account deletion by email:

1. Send an email to privacy@shiftearn.app
2. Use the subject line: "Account Deletion Request"
3. Include the email address associated with your ShiftEarn account
4. We will process your request and delete all associated data within 30 days
5. You will receive a confirmation email once deletion is complete

What Data is Deleted

When you delete your account, the following data is permanently removed:

Data Stored on Your Device (Local)

• Shift records (dates, times, earnings, tips)
• Job information (names, worker type, schedules)
• Goals and progress tracking data
• Expense and paycheck records
• App preferences and settings

Data Stored in the Cloud (if cloud backup was enabled)

• Encrypted backup data on our servers
• Account authentication information
• Subscription records (handled by Google Play / App Store)

Data Retention

• Local data: Deleted immediately when you clear data from the app. This cannot be recovered.
• Cloud data: Deleted immediately when you delete cloud data from the app, or within 30 days of an email request.
• Subscription data: Managed by Google Play or Apple App Store. You must cancel your subscription separately through your device's subscription settings.
• Anonymous analytics: Cannot be linked back to your account and is not included in deletion requests, as it contains no personal information.

Important Notes

• This action is permanent. Once your data is deleted, it cannot be recovered.
• Cancel your subscription first. Deleting your account does not automatically cancel your Pro subscription. Please cancel through Google Play or your device's Settings > Subscriptions.
• Export your data first. If you want to keep a copy of your earnings history, use the Export to CSV feature in Settings before deleting your account.

Contact Us

If you have questions about account deletion or data privacy, please reach out:

• Email: privacy@shiftearn.app
• In-App: Settings > Contact Support